As wireless networks grow, your mobile users can be
almost anywhere. When one of them reports that the network is slow,
your Help Desk first needs to determine where he is and how the
network is performing in that area.
With the AirWave Wireless Management Suite™, your Help Desk can
search by username – NOT his
MAC address or IP address – to determine exactly where the user is
connected.
With a single mouse-click, the Help Desk can now drill down to view
detailed real-time monitoring information for that access point.